Cancellation conditions
Free cancellation up to 24 hours before arrival.
If you cancel or modify within 24 hours, the amount of the first night will be charged as a penalty.
Cancellation penalty
- Cancelling booking from 2025-06-09T00:00 at 00:00 will have a penalty of 372
Booking conditions
General Terms and Conditions of the Booking
Making a booking through the web page www.hotelcalasaona.com involves the express acceptance by the customer of each and every one of the general conditions that are considered part of the booking in accordance with the specific legislation applicable .
CHECK IN FROM: 16:00 h
CHECK OUT MAX.: 12:00 h
We also want to inform you that in compliance with article 7 of Law 7/2012, of October 29, 2012, amounts above 1000 € must be paid by credit card (VISA, MASTER CARD, AMEX) or by bank transfer. Not being possible, in any case, the payment in cash of amounts greater than this amount.
RESERVATIONS AND RETURNS: At the time of booking, secure payment is made by credit card a deposit, whose amount is indicated on the corresponding payment page, not considered firm until this deposit is not performed. The rest payment should be made at the beginning of the service, considering otherwise the booking as canceled according to the conditions detailed in the cancellation section. The customer will receive details of your reservation by e-mail, along with a number that will identify (reference), all related data, conditions and refund policy.
The transaction will be made in EUROS, whatever the origin of the customer or the establishment selected.
Law 11/2021 modifies the regulation of the sanctioning procedure of the regime of limitation of payments in cash, establishing the following specialties:
- Impossibility of paying in cash in those operations that exceed 1,000 euros, as long as at least one of the parties involved does so as an entrepreneur or professional.
- Nor is it possible to divide the operation so that it does not reach the aforementioned limit, and the Administration may add the amounts of all the operations or payments in which the delivery of goods or services may have been divided.
WITH THE BOOKING: The services detailed according to the booking conditions stipulated for each tourist establishment selected at the time of booking. I.V.A. included.
RESPONSIBILITY OF THE CLIENT: When booking the customer is fully and exclusively responsible for the accuracy of all information that has. If it is found to be incorrect, could cause the cancellation of the reservation.
